This application enables business partners of the company to easily enter individual loan applications remotely, and monitor the current status of their requests.
Description of the solution
The solution we created introduces new ways of communication between the company and brokers (e.g. chat with the company help desk in disputes). In contrast to the original approach, which was technically-focused, this latest solution is marketing oriented. In addition to the basic products of the firm, the solution allows special-price loans to be offered.
In technical terms, the application was developed in the PHP programmer language in the Sun ONE application server, and the Oracle database and is linked to several of the firm’s internal systems. The solution operates on a Sun hardware platform.
Via the Internet, to enable the company’s partners (brokers, who offer clients Cetelem consumer loans) to easily allocate loan requests and track such requests. The main reasons behind the project was the move to more modern technology and the reduction in the costs of distributing programme equipment and data to individual brokers.
The system is one of the key aspects of the company’s commercial activities and is constantly supported and developed.