04.04.2012 | Lundegaard has made adjustments to the company portal of Prague Airport (Letiště Praha). This enables it to be displayed on touch screens installed at the airport, and makes information on the prg.aero portal accessible to all passengers. The innovation also complements other communication channels.
As part of the prg.aero portal administration and development project, Lundegaard was responsible for the ergonomic aspects and design of the kiosk user interfaces. The interfaces take content from a single source, in the same way as the prg.aero portal, operated using CMS LARS Vivo.
In the design process for the 52“ touch screens great emphasis was placed on ease of use, access for disabled users, functionality adjustment for the display and gesture-based control.
Kiosks are placed in different zones, enabling various types of main content to be displayed according to the kiosk location. Naturally, all information is in three language versions: Czech, English and Russian.
The kiosks add to the existing communication channels (the main web www.prg.aero and the m.prg.aero mobile website), through which Prague Airport communicates with its customers and provides them with important flight information. Multichannel communication is supported by CMS LARS Vivo.
The kiosks are placed in various parts of the arrival and departure halls.
In the kiosk user interface project Media Channel was used, and a plan for it was carried out for optimalising the user interface, and implementing and installing it. CMS LARS Vivo features were used, which brought particular benefits, in particular, support for various target devices (mobiles, tablets, kiosks and such like).
As in every project, there was an urgent need to address certain technological problems, especially adjustments to the user interface for the 52" screen and integrating the virtual keyboard for operating selected features.
The following technology was used in the project:
More information about “the measurement of the user behaviour on touch devices” from web-integration.info website.